A good instrument deserves the highest quality attention and craftsmanship when in need of repair. Whether repair is major or minor, the goal is to preserve or restore the sound, the playability, the appearance and the value of the instrument. In our shop, repairs and restorations are done by violin makers, who approach their work with respect for the instrument and a wealth of experience.
When should you seek repair?
There are maintenance items that musicians regularly take care of themselves.
Tuning, cleaning, and keeping the bridge straight are normally handled
by the musician or the young musicians parents.
Beyond these tasks, and if there is any question regarding the instrument, it is recommended that you come into the shop for advice. It is all too easy to ruin a valuable instrument or bow by using the wrong glue or by performing unskilled work. We seem to spend a lot of time undoing and fixing amateur repairs; sometimes there is no remedy for these problems. Rest assured that we will recommend shop repairs only if they are necessary or could improve the sound or playability of the instrument, and if the cost is justified by the value of the instrument.
We try to approach repair work the way you would want your doctor to deal with medical problems: by looking at the entire situation. Even if you come in asking only for a new bridge, we will try to understand why it has become necessary, and what other changes should be made at the same time, so as to receive the most benefit from the new bridge. We will ask about the level of the player, the kind of music he plays, and the repair history of the instrument. We will work with you to explain the possible solutions, and then listen carefully to what you tell us.
What can we do?
Our repair people have had extensive training and experience; and we also try to stay abreast of current innovations in technique. We are capable of virtually every level of work from new pegs to neck resets, soundpost patches, neck grafts, and arching corrections. The work will be done in accord with the highest standards, and as invisibly and artistically as possible. We like to say that if we replace wood on a damaged corner, the owner should not, afterwards, be able to tell which one it was.
To give you a more detailed sense of how to look at your instrument, see the article Care and Feeding.